01 · Company, Role and Call Rules
Explain ASP Designs, the agent’s job, and the boundaries of an honest sales conversation.
02 · Services and Matching the Need
Explain the main services in plain language and choose one useful starting point.
03 · Website Calls
Use a natural website offer to earn a relevant preview or demonstration.
04 · Solution Discovery
Use up to four questions to learn the goal, priority, current process and real difficulty.
05 · Rebuttals, Voicemail and Stop Requests
Respond when a concern appears, then continue from the right point in the conversation.
06 · Demo Booking, Closing and Handoff
Agree on a clear next step and pass accurate notes to the assigned demo or closing owner.
07 · Daily Workflow, Weekly Quota and KPI
Record activity consistently and understand what each outcome means.
08 · Practice Calls and Readiness
Apply the call flow naturally across the 15 practice situations.
09 · Commission Plan and Earnings Example
Understand the monthly rates, the six-month client limit and the difference between policy and a hypothetical illustration.